Before you hire Crown Media for social media advertising
What to lock down before Crown Media runs paid ads on your behalf
Reported phone numbers
863-278-3031
Related names
crownmedias.com
Legal notice
This page is preventive editorial guidance, not a legal ruling or a claim of wrongdoing. It exists to help buyers verify a digital marketing offer before payment. Do your own checks and confirm all terms in writing.
Paid social advertising carries a specific risk: your money flows through ad accounts and payment methods that an agency can control. When Crown Media offers ad management from 863-278-3031, the most important thing to establish before paying is who owns the ad account and how your budget is separated from their fee.
This preventive guide is not an accusation against crownmedias.com. It lists the ownership, transparency, and reporting checks that protect your ad spend regardless of which agency you use.
What they pitch
- •Managed advertising on Meta (Facebook/Instagram), TikTok, or Google, sold as a monthly package.
- •A blended fee that mixes management cost and ad spend without a clear split.
- •Campaigns run inside the agency's own ad account rather than one you own.
Warning signs
- •Your ad budget and their management fee are billed as one lump sum with no itemized split.
- •Ads run in a Crown Media ad account, so you cannot see spend, results, or history directly.
- •Reporting is a screenshot or a summary, not native access to the ad platform dashboard.
- •Pressure to increase budget quickly before the first results are verifiable.
Do this before you pay
- •Require that ads run in YOUR ad account (Meta Business Manager, Google Ads) with them added as a user.
- •Separate ad spend from the management fee so you can see exactly where money goes.
- •Demand read access to the live ad dashboard, not just exported reports.
- •Start with a small test budget and verify tracking before scaling.
- •Search "Crown Media ads complaints" and 863-278-3031 before committing a budget.
Demand these contract terms
- •A clause confirming campaigns run in your owned ad account and you retain it on exit.
- •An itemized split of management fee versus ad spend.
- •Direct dashboard access and an agreed reporting cadence.
- •Conversion tracking and pixel ownership defined in your name.
- •Cancellation terms and what happens to active campaigns if you leave.
Questions to ask on the call
- •Will the campaigns run in my ad account or yours, and who owns it if I cancel?
- •How is my ad spend separated from your management fee?
- •Can I have live read access to the ad platform, not just reports?
- •Who owns the pixel, audiences, and conversion data you build?
If you already hired them
- •Confirm whether your ads run in your account or theirs, and request ownership transfer if needed.
- •Reconcile total charges against actual platform spend to check the fee split.
- •Export campaign data, audiences, and creative you paid for.
- •If spend cannot be reconciled, escalate through your payment provider with the records.